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TECH SUPPORT put up with it, especially when there are ready alternatives. In fact, for firms that have the best interests of clients at heart, CRSTL is not a threat at all, insists Kardash. "It's a mas- sive opportunity. Clients can get the ini- tial content from something like CRSTL and then go to their law firms to tailor the solution and ask specific questions." In general, Kardash believes law firms need to rethink how they deliver ser- vices, but particularly around regulatory compliance. Heenan Blaikie has been experimenting with new approaches on a couple of fronts. Earlier this year, it launched a new compliance advisory service, AccessPrivacy, staffed with con- sulting professionals who have a com- bination of legal and corporate compli- ance management experience. "It was becoming more and more apparent that the services clients required were much broader than just legal — more that of a trusted adviser," says Kardash. "That was the starting point, the realization that we needed those [consulting] skill sets." Heenan Blaikie also offers a web- based subscription service that delivers continually updated compliance-related content around privacy and access to information regulations — the content portion of what CRSTL does, without the sophisticated monitoring and gap- analysis tools. "The response to that ser- vice has been outstanding," says Kardash. "And it's not just from the perspective of providing existing clients a new informa- tion tool. It's also, quite frankly, expand- ing the scope of clients we attract to the firm." Most recently, Heenan Blaikie entered into discussions with CRSTL about a possible partnership that may incorpo- rate Heenan Blaikie content in current or future CRSTL products. "We do the front-end policy development, their tool then allows clients to monitor what they've put in place," says AccessPrivacy managing director Ruth Belcher. Details of the relationship were still being ham- mered out at the time of writing. CRSTL currently produces its own Regulatory and Corporate Liability: From Due Diligence to Risk Management The Honourable Todd L. Archibald, Kenneth E. Jull and Kent W. Roach Gain important perspective on the liability of organizations in regulatory and criminal contexts, and find out how to limit liability and the risk of prosecution. Find expert guidance and insightful analysis on: • the basis for regulatory and criminal liability • how regulations apply to organizations and individuals • in-depth analysis of Bill C-45 • how to deal with charges • how the principles of sentencing will impact upon a given scenario • navigating the regulatory and criminal liability systems in Canada ORDER your copy today Looseleaf & binder • $205 • Releases invoiced separately (1-2/yr) P/C 0134030000 • ISBN 0-88804-420-8 canadalawbook.ca MERGING TRADITION WITH TECHNOLOGY For a 30-day, no-risk evaluation call: 1.800.565.6967 Canada Law Book is a Division of The Cartwright Group Ltd Prices subject to change without notice, to applicable taxes and shipping & handling. CL1009 Tel: 416.322.6111 Toll-free: 1.866.367.7648 www.doprocess.com www. C ANADIAN Law ye rmag.com OC T OBER 2009 25 ARCHIBALD_Regulatory and Corporate Liability (CL 1-4sq).indd 1 9/14/09 3:55:43 PM The choice of 2500 law firms, The Conveyancer generates required documents (including lender forms), tracks undertakings, exchanges data with Teraview® (ON) and SPIN (AB) and integrates with four title insurers. Comprehensive corporate records software tracks changes and generates prescribed forms, registers, ledgers, share certificates, resolutions, minutes, correspondence, etc. Integrated e-filing and extracts. The Estate Administration module automates Rule 74/75 forms plus scores of letters and documents. The Estate Accounting module simplifies recording of financial transactions, and generates reports in "passing of accounts" format. When it comes to legal technology, don't choose the road less travelled. Industry leader in legal software for real estate, corporate and estates for over a decade content, using in-house and contract lawyers and paralegals, but it also works with law firms to develop content in spe- cialized areas or for specific clients. It's currently developing a new product with Macleod Dixon LLP around regulatory compliance in the oil and gas industry. Kardash believes such initiatives may be just the tip of the iceberg. His firm has "great faith" in the web as a service- delivery mechanism. And with more and more firms embracing knowledge-man- agement technology, the potential is there for them to profitably deliver off- the-rack content online or via a technol- ogy platform like CRSTL's. But he cau- tions it's no slam dunk. "You have to have a combination of an excellent technology platform, one that is extremely user-friendly, and high-end content," Kardash says. "And it's not so simple to whip that off." Gerry Blackwell is a London, Ont.-based freelance writer. He can be reached at gerryblackwell@rogers.com Criminal Code (Criminal An of Liability Act Organizations) Amend the to