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LAW OFFICE MANAGEMENT "I get this pit in my stomach and feel considerably unwell because I think, 'Oh my gosh, I'm suggesting that this work go elsewhere and leave the profit pool that I'm sharing.'" ANDREW FLEMING, NORTON ROSE OR LLP accept that there are some things you do well and some things you don't." Ever since they appeared on the horizon a few years ago, legal process outsourcing services that employ rela- tively low-paid lawyers or paralegals at STEER YOUR CLIENTS WISELY ON A DECISION TO TERMINATE NEW PUBLICATION YOU'RE FIRED! JUST CAUSE FOR DISMISSAL IN CANADA STUART E. RUDNER Under what circumstances can an employer terminate an employee for cause? Gain a clear understanding of the types of behaviours that can constitute just cause for dismissal in You're Fired! Just Cause for Dismissal in Canada. This practical and easy-to-read new reference tool combines a thorough review of the law with a searchable CD-ROM of case summaries. When considering an employee's particular circumstance, you can quickly refer to previously considered allegations of just cause for dismissal. EXPERIENCE THE BENEFITS If you are involved in the discipline and dismissal of workers, you will find a wealth of expert commentary and practical guidance in this new title. It will help you: • Understand what is – and what isn't – just cause for dismissal • See how the courts have treated comparable or similar cases • Understand the requirements for conducting investigations prior to dismissal • Avoid breaching human rights legislation • Update company policies and procedures regarding discipline and dismissal to limit potential liability AVAILABLE RISK-FREE FOR 30 DAYS Order online at www.carswell.com Call Toll-Free: 1-800-387-5164 In Toronto: 416-609-3800 Shipping and handling are extra. Price subject to change without notice and subject to applicable taxes. home or abroad have inspired trepida- tion and intense debate in Canada's legal marketplace — a source of hope for many cash-strapped legal depart- ments and a perceived threat for some lawyers and law firms that profited from racking up billable hours for rou- tine tasks, such as drafting agreements, conducting research, or reviewing documents. But, today, LPO is no longer a future promise or a spectre looming on the horizon. It's now a practical solution offered by Canadian-based compan- ies with overseas operations that offer the cost advantages of offshore out- sourcing while providing the reassur- ance of oversight and management by Canadian-based lawyers. It's a solution espoused by large banks and many other corporate legal departments. And law firms are facing growing pressure from clients either to help manage out- sourced solutions or accept that clients will make their own arrangements with legal outsourcers. Whether it is perceived as a threat ORDER # 982890-62363 $225 2 volume looseleaf supplemented book + CD-ROM August 2011 1-2 supplements per year Supplements invoiced separately 978-0-7798-2890-6 or a new opportunity for law firms, it's widely agreed that LPO represents a sea change in Canada's legal marketplace. Lawyer and law firm consultant Jordan Furlong of Edge International Inc. puts it this way: "LPO is not a threat to law firms, but it is a threat to the way law firms traditionally have gone about their business because what LPOs bring to the equation is efficiency, a focus on process, and a much more streamlined approach to the creation and delivery of legal work." And it's something that law firms can't afford to ignore, says Hilary Clarke, a senior partner at McMillan LLP. To do so would mean ignoring the real pressures that are forcing clients to reduce costs "so by not considering different ways of performing legal services you really aren't serving your clients," she says. 22 A U GUST 2011 www. CANADIAN Lawyermag.com ntitled-8 1 7/18/11 1:03:13 PM