Are you asking
the law firms you
do business with to
provide a diverse
roster of lawyers
to work with?
No
16.8%
We're thinking about it 8.9%
21.1%
the file" or said, "They already offer a diverse
range; I want the best people."
"It doesn't surprise me," says Devonish.
"I think many people think that asking for a
diverse roster of lawyers and getting 'the best
lawyer for the file' are mutually exclusive. The
proven fact is having a diverse roster of legal
advice ensures you have the best thought,
analysis, and advice. I would assert that if you
are not working with a diverse roster, you are
getting some, but not all, of the best lawyers
on your files."
Yes
Do you involve
your primary
law firm in
internal riskmanagement
strategies?
Yes
74.3%
Not feeling satisfied
Tracking how the in-house/external relationship is doing remains a low priority for law
firms. Of the more than 200 respondents to
this question, 80.4 per cent said their top law
firm had not asked them to complete a written, phone, or in-person satisfaction survey
in the last 12 months. However there has
been some improvement in this area — five
years ago 92 per cent said they had not been
asked to complete a satisfaction survey.
Trumper says he has contact with
No
78.9%
We
Kyla A. Baxter, CSSC
PRESIDENT, BAXTER STRUCTURES
What do your clients need?
The means to move on.
Guaranteed .
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™
Excellence in Commercial
Baxter Structures customizes personal injury
settlements into tax-free annuities that can
help your clients be secure for life.
Litigation and Competition Law
agmlawyers.com
Need more information?
thelitigator.ca
Affleck Greene McMurtry LLP
365 Bay Street, Suite 200
Toronto, Canada M5H 2V1
T 416.360.2800
Contact us at 1 800 387 1686
or baxterstructures.com
www.CANADIAN
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13-09-16 2:53 PM
L a w ye r m a g . c o m
November/December
2013
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