BY THE NUMBERS
Over
800,000
10,000
The choice
of over
conveyancing legal professionals
transactions annually
3
Conveyancing solutions
2.2
million
The Conveyancer,
Brief Convey, ProSuite
92.4
%
lender forms added/or updated
at no additional cost in 2012
Referrals since May 2011
from 400 individuals
willingness to
recommend*
webinar sessions since
we started offering free
training in 2010
625
1000+
Surveyed
421
invested in
our products in
2012 & 2013
1000+
1:1 training sessions
since January 2011
450+
in-firm sessions
since January 2011
26
seconds – average call
wait time in 2012
90.4
%
trust*
7
strategic
partnerships
that provide
additional value
to our customers
91.2
%
reliability*
33,597
support calls handled in 2012
22.7
%
of our staff dedicated
to customer service
* Survey Results: Customer Experience Index (2012)
www.doprocess.com
Sales & Customer Suport
Toll Free 1.866.367.7648
E sales@doprocess.com
E inquiries@doprocess.com
©2013 Do Process LP. Do Process Software, The Conveyancer and Pro-Suite Software Ltd. are registered trade-marks owned by Do Process LP. Brief Convey is a trade-mark of Do Process LP. All rights reserved.
10
September
2013
www.CANADIAN
L a w ye r m a g . c o m
