Canadian Lawyer

September 2013

The most widely read magazine for Canadian lawyers

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BY THE NUMBERS Over 800,000 10,000 The choice of over conveyancing legal professionals transactions annually 3 Conveyancing solutions 2.2 million The Conveyancer, Brief Convey, ProSuite 92.4 % lender forms added/or updated at no additional cost in 2012 Referrals since May 2011 from 400 individuals willingness to recommend* webinar sessions since we started offering free training in 2010 625 1000+ Surveyed 421 invested in our products in 2012 & 2013 1000+ 1:1 training sessions since January 2011 450+ in-firm sessions since January 2011 26 seconds – average call wait time in 2012 90.4 % trust* 7 strategic partnerships that provide additional value to our customers 91.2 % reliability* 33,597 support calls handled in 2012 22.7 % of our staff dedicated to customer service * Survey Results: Customer Experience Index (2012) www.doprocess.com Sales & Customer Suport Toll Free 1.866.367.7648 E sales@doprocess.com E inquiries@doprocess.com ©2013 Do Process LP. Do Process Software, The Conveyancer and Pro-Suite Software Ltd. are registered trade-marks owned by Do Process LP. Brief Convey is a trade-mark of Do Process LP. All rights reserved. 10 September 2013 www.CANADIAN L a w ye r m a g . c o m

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