Canadian Lawyer

22 www.canadianlawyermag.com TOP PERSONAL INJURY BOUTIQUES 2025 That combination of compassion and confidence isn't new; it's been built over nearly a century of experience, and it continues to guide the firm's approach today. "What we're known for are the biggest and most complex cases," D'Agostino adds. "Clients recognize that and come to us because they trust our experience and judg- ment in high-stakes situations." A legal peer says, "The lawyers who have carriage are the lawyers who actually meet and speak with the clients. They're aggres- sive, but fair, when it comes to settlements." Internally, Thomson Rogers holds itself to high standards of preparation and thor- oughness, values that matter more than ever as new litigation rules may risk rushing cases involving serious, unresolved injuries. D'Agostino points out that the firm's reputation has been built the hard way, "by working hard and playing by the rules." That legacy continues to earn confidence from co-counsel, defence counsel, and the courts alike. The firm's notable cases include: • Denman v. Radovanovic is a medical malpractice case that set new standards for informed consent. In 2024, the Ontario Court of Appeal upheld an $8.5 million verdict and $3 million in costs, high- lighting the serious consequences of breaching consent. • Baker v. Blue Cross is a landmark long- term disability case where the insurer was found to have acted in bad faith. The Ontario Court of Appeal upheld the trial decision, making it Canada's largest puni- tive damages award of $1.5 million. Fearless and fighting for what's right Bogoroch & Associates has established itself by delivering results with a rare combination of precision, empathy, and ethical rigour. With a reputation built on deep legal expertise and a steadfast commitment to client care, the firm has become a touchstone in the personal injury space. One survey respondent shared: "They make you feel like family. They treat you in a way that takes away your stress so you can function at a level to make those informed decisions you need to make." That kind of experience doesn't happen by chance. Brown points to three pillars that define the firm's client experience: • precise execution • daily compassion • unwavering integrity It's a model built to reduce stress, not add to it. The firm works actively to counter the frus- tration of court delays, moving cases forward with urgency, keeping clients in the loop, and staying personally accessible at every level. "We don't always do what's popular, but we do what's right," Brown says. "We hold ourselves to high standards and values, and we hold each other accountable." Bogoroch adds, "No one can truly under- stand the trauma and unbearable stress our clients go through, but we try our best to understand what they need. We don't wait for them to call us, we call them. We give them regular updates and try to move the case forward as promptly as possible." That attentiveness matters even more in high-stakes medical malpractice cases, where emotions run high and the path to resolu- tion can feel overwhelming. The team lead with empathy, making the legal process feel less intimidating, and providing clients with clarity when they need it most. At the firm's core are values that matter when things get difficult, including courage, determination, and persistence. That foundation, paired with a deep belief in access to justice, drives the team to take on tough, deserving cases and pursue them with purpose, no matter how long or complicated the road may be. "We try to make the process as understandable as we can, filled with compassion and recognition of what clients are going through" Richard Bogoroch, Bogoroch & Associates LLP "We never put ourselves before the client in such things as trying to settle too early, settling for less than a reasonable amount, or talking the client into a conclusion before it's truly reasonable" Raymond F. Wagner, KC, Wagners Law Firm SPECIAL REPORT

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