Canadian Lawyer InHouse

April/May 2021

Legal news and trends for Canadian in-house counsel and c-suite executives

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Page 14 of 43 13 the structures are and what our legal relationships with other parties are, so that knowledge is an incredibly valuable asset, not just to the organization but also to the legal team," says Lai. An internal secure intranet site was also set up for client groups to access templates for legal documents, complete with instructions on how to use the templates and information about the application and key clauses, as well as who within the legal team can be contacted for advice. "It helps us keep track of all the templates we've provided and allows us to review them periodically and keep them up to date," says Lai. The legal department at UBC benefits from long-term relationships with a select group of firms that Lai considers to be an important part of his team's service delivery capability. Where the file calls for a team consisting of internal and external lawyers from separate firms, everybody on the team must under- stand that it's a co-operative exercise and not a competitive one. Preparing for the pandemic recovery period is among Lai's priorities this year as he and his team continue to be proactive and to anticipate issues, while also being responsive and nimble in dealing with issues that can't be anticipated. "Everyone around the world hopes that we're going to see the tail end of this pandemic in 2021, but even if that happens, it's going to take our institutions and our communities years to recover from the structural, financial and social sequelae, and that's undoubtedly going to affect the needs of our client group," says Lai. Right-sized Thinking® • 1-800-323-3781 • 2019-20 TOP 10 O N TA R I O R E G I O N A L F I R M At Pallett Valo LLP we give you what you need, not what you don't. With our flexibility and the right expertise in a variety of business law areas, we provide you with a legal solution that is tailored to suit you – all without compromising service or quality. If you want legal representation that's just the right fit for you, try on our Right-sized Thinking®. The Right Fit Matters "We had to take 67,000 students and thousands of faculty members . . . and shift them from a teaching model that's been based on face-to-face in-person instruction for centuries to one that is almost entirely virtual."

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