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Issue link: https://digital.canadianlawyermag.com/i/1295479
www.canadianlawyermag.com/inhouse 27 "Nothing really slowed down, so we needed to continue delivering what is expected with the regular legal business while at the same time having the ability to have people dedicated to the new initiatives." to create flexibility, the ROWE system allows employees to adjust their agendas to ensure that all expected results are delivered and to suit individual needs and personal commit- ments, rather than working from nine to five. "Only results are expected," says Bourdon. "People were already empowered to work from home before the pandemic, so we were quite well equipped to deal with that." Technology has enabled Bourdon and her team to stay connected while working remotely by using videoconferencing platforms such as Skype and Microsoft Teams, and through Microsoft's SharePoint file-sharing platform. New team members were also onboarded remotely during the early phase of the crisis, which presented additional challenges, but it team to also manage the personal challenges of the pandemic. "The team has been working very hard for the past few months with many of its members juggling various personal challenges throughout the pandemic, including managing child-care and homeschooling obligations in addition to workload, so our goal moving forward is to allow people to have more of a work-life balance while still delivering the work," she says. A "Results Only Work Environment," which was introduced at CMHC some time ago, enabled the legal team to transition seamlessly to a remote working environment, as most employees were accustomed to working part of the time from home. Designed CANADA MORTGAGE AND HOUSING CORPORATION CMHC aims to make housing affordable for everyone in Canada, by helping with: Buying Rental housing Developing and renovating Managing and maintaining Data and research Finance and investing has ultimately been successful, Bourdon says. As the crisis evolves and normality starts to resume, Bourdon hopes to introduce new systems to enhance efficiencies at the organization. Sylvie Bourdon